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Support Center
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Use Support for order, payment, delivery, return or product issues. For collaborations and general enquiries, please use our Contact page.
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Open the private link saved when your request was created. A Support ID alone cannot be used to access a conversation.
Returns and exchanges may be accepted within 14 days, subject to the order-specific conditions shared with you.
Orders are generally prepared for shipment within 3–5 calendar days. Delivery timing varies by destination, customs and carrier conditions.
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